Qloop Support

Help with your account, feed, and subscription

Need help with Qloop? Email graphicmade@gmail.com and include the email address on your Qloop account plus a short description of the issue.

Account and sign-in

You can sign in with email, Google, or Apple. If an email password no longer works, use Forgot password? on the sign-in screen. Never send us your password or an authentication code.

Feed and subjects

Add at least one subject to create a personalized feed. If questions do not appear after a short wait, check your connection, reopen the app, and contact us with the subject name if the issue continues.

Subscriptions and purchases

Qloop purchases are available only in the iPhone app and are billed by Apple. Use Restore Purchases in Qloop if an active subscription is not recognized. Manage or cancel a subscription in your Apple ID subscription settings.

Privacy and account deletion

You can permanently delete your Qloop account and app data from Profile → Delete Account. See our Privacy Policy for more information.